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Job Description: Project Manager

Reports to:

Director of Client Services

Location:

Remote work, but ideally situated in greater Washington, DC, or Chicago, IL, area

We are:

Achurch Consulting is a high-impact, collaborative, results-focused consulting firm driving successful technology and transformation projects across the association industry. Our experienced professionals have worked in the industry, understand the technology
ecosystem, and bring immediate value by serving alongside our clients as an advocate, a partner, and often an embedded teammate to drive successful projects and achieve
transformational results.

We are looking for:

Our ideal Project Manager (PM) is a trusted partner who excels at driving results through thoughtful communication, efficiency, and attention to detail. This person brings exceptional organizational skills, the ability to command a room and garner information from stakeholders, and strong consultative abilities to navigate complex client situations. We're seeking someone with high emotional intelligence who can work independently with minimal
supervision, effectively manage multiple projects simultaneously, and maintain unwavering
attention to quality that matches our reputation. Successful candidates possess a strong
work ethic, a flexible attitude, the ability to thrive in fast-paced environments, and an openness to constructive feedback. We take what we do seriously, but not ourselves—humor and collaboration matter here.

Position Overview:

Project Managers are the voice and face of Achurch Consulting to our clients. PMs own and lead multiple technology-focused client projects from concept to completion based on their expertise, capacity, and desire for learning. They are responsible for creating project plans; providing direction; communicating clearly with the entire project team (internal, third-party, and client-side); and driving results by controlling the cost, quality, and schedule of each project through effective management of resources. The PM typically works in close partnership with a Business Analyst (BA), who lends consultative expertise to the project. Our focus is on building trustful client relationships by driving results through thoughtful
communication, efficiency, and attention to detail.

The Project Manager can work on a variety of project types, including but not limited to:

• Assessing current technology platforms for clients and providing go-forward
recommendations
• Selecting technology platforms for clients
• Implementing software for clients
• Developing project management frameworks

Technology platforms may include, but are not limited to, Association Management Systems, Learning Management Systems, and Content Management Systems.

Key Responsibilities:

• Create and adhere to project plans for the entire project team
• Craft and coordinate client communications
• Gather and document system and functional requirements
• Ensure project milestones are met and reported
• Direct and participate in client meetings
• Communicate project information with client and third-party services
• Assign project tasks and follow up to ensure timely completion
• Respond to issues from project team members
• Review and approve project-related timecards
• Escalate and communicate issues and changes affecting the project
• Initiate the billing process and closure of the project upon completion
• Work with Business Analysts to:

• Refine business processes for clients
• Ascertain and document business requirements
• Document workflows and test cases
• Test functionality
• Create and validate standard operating procedures
• Define training approaches, outline training curriculum, and conduct training

Core Competencies (Knowledge, Skills, and Abilities):

• Excellent written and verbal communication skills, able to adapt to different communication styles and engage productively with diverse communities and
stakeholder groups with varying degrees of technical knowledge
• Ability to command a room and garner information from participants with varying expertise and experience
• Consultative mindset with strong ability to analyze and communicate complex problems and concepts, interpret operational needs, and develop integrated, creative solutions
• Exceptional analytical and conceptual thinking skills
• Strong understanding of software development processes
• Skill in navigating complex client situations and presenting solutions as a trusted partner
• High emotional intelligence and customer service finesse to work with different personalities
• Effective organizational skills and ability to connect requirements to strategy
• Detail-oriented with strong follow-up on tasks across a broad portfolio of projects
• Ability to prioritize competing responsibilities and manage multiple projects simultaneously
• Ability to set and consistently meet deadlines and commitments
• Strong work ethic with proven ability to work independently under minimal direct supervision in virtual settings
• Flexible attitude and ability to focus and succeed in fast-paced, sometimes stressful environments
• Growth mindset with ability to accept direction and constructive feedback

Experience and Qualifications:

• Significant (7+ years) experience managing technology-based projects
• Project Management Professional (PMP) certification preferred
• 7+ years of experience working with nonprofits, associations, and/or fundraising organizations, including 501c3, 501c4, and/or 501c6
• Significant functional experience using, implementing, migrating, and upgrading
enterprise CRM/ERP/AMS platforms
• Experience with tools such as Jira, Confluence, Asana, and Smartsheet preferred
• Technical aptitude and willingness to learn new tools

How to Apply:

Please forward your resume and cover letter to JoinUs@AchurchConsulting.com with “Project Manager” in the subject line and tell us why you’re the ideal candidate!

Job Description: Business Analyst

Reports to:

Director of Client Services

Location:

Remote work, but ideally situated in greater Washington, DC, or Chicago, IL, area

We are:

Achurch Consulting is a high-impact, collaborative, results-focused consulting firm driving
successful technology and transformation projects across the association industry. Our
experienced professionals have worked in the industry, understand the technology
ecosystem, and bring immediate value by serving alongside our clients as an advocate, a partner, and often an embedded teammate to drive successful projects and achieve
transformational results.

We are looking for:

A savvy Business Analyst (BA) to serve as a trusted partner and resource to association clients embarking on technology transformations. Our ideal BA thrives on providing strategic insight and creative solutions to complex business challenges, and brings a consultative mindset, exceptional analytical thinking, and the ability to thoughtfully navigate complex situations. This person excels at independent work in virtual settings, demonstrates high emotional intelligence to navigate diverse environments, and maintains unwavering attention to quality that builds lasting client trust. We're seeking someone who is naturally self-motivated, able to focus in fast-paced environments, collaborative with teammates, and open to constructive feedback. We take what we do seriously, but not ourselves—humor and collaboration matter here.

Position Overview:

The Business Analyst serves as the expert consultative voice on technology transformations,
supporting projects from concept to completion in tandem with Project Managers. The BA
provides strategic direction for clients by defining project scope, identifying obstacles and
tradeoffs, and troubleshooting to ensure programs remain on track and within budget. Tactically, the BA gathers information, performs detailed requirements analysis, documents processes, and finalizes all documentation. Our focus is on building trusting client relationships by driving results through thoughtful communication, efficiency, and attention to detail.

Key Responsibilities:

• Evaluate and refine business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions for clients
• Stay current with process and IT advancements to automate and modernize systems
• Ascertain and document workflows, test cases, and other business requirements
• Effectively communicate insights and plans to project team members
• Gather critical information from stakeholders and produce useful reports
• Test functionality and create/perform system test scripts
• Create and validate standard operating procedures
• Define training approaches, outline training curriculum, and conduct training
• Allocate resources, manage costs, and balance competing resources and priorities
• Ensure solutions meet business needs and requirements
• Collaborate with customers to gather and document system requirements
• Create workflow diagrams; redefine and create business workflows
• Assemble and update project plans
• Lead system selections and configurations

Core Competencies (Knowledge, Skills, and Abilities):

• Excellent written and verbal communication skills, able to adapt to different communication styles and engage productively with diverse communities and
stakeholder groups with varying degrees of technical knowledge
• Consultative mindset with strong ability to analyze and communicate complex problems and concepts, interpret operational needs, and develop integrated, creative solutions
• Exceptional analytical and conceptual thinking skills
• Strong understanding of software development processes
• Skill in navigating complex client situations and presenting solutions as a trusted partner
• High emotional intelligence, allowing flexibility to different personalities and navigation of sticky client issues
• Effective organizational skills and ability to connect requirements to strategy
• Detail-oriented with strong follow-up on tasks across a broad portfolio of projects
• Ability to prioritize competing responsibilities and manage multiple projects simultaneously
• Ability to set and consistently meet deadlines and commitments
• Strong work ethic with proven ability to work independently in virtual settings
• Growth mindset with ability to accept direction and constructive feedback

Experience and Qualifications:

• Minimum of 5 years of experience in business analysis or a related field
• Prior experience working with nonprofits, associations, and/or fundraising organizations, including 501c3, 501c4, and/or 501c6
• Significant functional experience using, implementing, migrating, and/or upgrading
enterprise CRM/ERP/AMS platforms, including Microsoft, Salesforce, and fit for purpose products
• Previous experience with tools such as Jira, Confluence, Asana, and/or Smartsheet preferred
• Technical aptitude and willingness to learn new tools

How to Apply:

Please forward your resume and cover letter to JoinUs@AchurchConsulting.com with “Business Analyst Application” in the subject line and tell us why you’re the ideal candidate!

Job Description: Senior Strategic Technology Consultant

Reports to:

Director of Client Services

Location:

Remote work, but ideally situated in greater Washington, DC, or Chicago, IL, area

We are:

Achurch Consulting is a high-impact, collaborative, results-focused consulting firm driving successful technology and transformation projects across the association industry. Our experienced professionals have worked in the industry, understand the technology ecosystem, and bring immediate value by serving alongside our clients as an advocate, a partner, and often an embedded teammate to drive successful projects and achieve transformational results.

We are looking for:

We're looking for a technology leader to serve as a trusted advisor to our clients—someone who can cut through complexity and provide clear strategic and technical guidance. Our Senior Strategic Technology Consultant needs strong analytical skills and emotional intelligence to work effectively with different personalities and high-pressure situations. You'll often work as an embedded member of client organizations, helping them define project scope, spot potential roadblocks, and weigh tough tradeoffs. (Some clients have called this role the "IT Therapist"—and they're not wrong.)

The right person thrives working both independently and with our team, stays focused when things move fast, and maintains the quality standards our clients expect. You should be comfortable giving and receiving feedback, naturally motivated to solve problems, and ready to enjoy the work. We take what we do seriously, but not ourselves—humor and collaboration matter here.

Position Overview:

Senior Strategic Technology Consultants represent the broadest position at Achurch Consulting. You will work both independently and with other project managers and business analysts leading a variety of technology-based projects. The projects range from selecting technology platforms for clients, conducting IT assessments, creating IT roadmaps, implementing software for clients, serving as a Fractional Chief Information Officer or IT Director, providing general project and program management services, using business analysis skills to help enhance and optimize client processes, and coaching organizations and providing insight on best practices. The ideal candidate will possess a keen understanding of consulting methodologies, coupled with exceptional organizational skills, to ensure project delivery aligns with client expectations and organizational objectives. Our focus is on building trusting client relationships by driving results through thoughtful communication, efficiency, and attention to detail.

Key Responsibilities

Client Leadership & Strategy:

• Provide strategic and technological guidance for the client's IT initiatives
• Drive and coordinate the client's IT initiatives (projects and programs)
• Assess and anticipate client technology projects and recommend appropriate action and resources
• May oversee the day-to-day operations of the client's information technology department
• Provide leadership and oversight for client's IT staff
• Direct third-party resources that support administrative computing, networking, user services, telecommunications, and other client IT functions
• Collaborate with client's senior leadership and staff to identify solutions to drive business value, engage customers, share knowledge on new approaches, resolve user challenges, and assess marketplace obstacles and opportunities for business success
• Communicate clearly with client's leadership and team

Project & Program Management:

• Manage and maintain client budgets
• Create project plans and perform project manager activities
• Test functionality
• Create and validate standard operating procedures
• Collaborate with customers to gather system requirements
• Document system and functional requirements and policies
• Redefine and create business workflows and workflow diagrams
• Ensure client's IT systems adhere to applicable laws and regulations
• Ensure compliance with contracts and service agreements from a technical and IT project performance perspective

Business Development & Thought Leadership:

• Provide support (writing, editing, and estimating) for business development activities
• Build positive relationships with industry partners
• Attend and participate in industry events
• Conduct industry research
• Create and contribute to industry and customer presentation preparation
• Help define and optimize internal processes

Core Competencies (Knowledge, Skills, and Abilities):

• Excellent written and verbal communication skills, able to adapt to different communication styles and engage productively with diverse communities and stakeholder groups with varying degrees of technical knowledge
• Consultative mindset with ability to analyze and communicate complex problems and concepts, interpret operational needs, and develop integrated, creative solutions
• Exceptional analytical and conceptual thinking skills
• Strong understanding of software development processes
• High emotional intelligence and skill in navigating complex client situations and presenting solutions as a trusted partner
• Effective organizational skills and ability to connect requirements to strategy
• Attention to detail, including following up on tasks across a broad portfolio of projects
• Ability to prioritize responsibilities and manage multiple projects simultaneously
• Ability to set and consistently meet deadlines and commitments
• Strong work ethic with proven ability to work independently with minimal supervision
• Ability to focus and succeed in sometimes-stressful environments

Experience and Qualifications:

• Project Management Professional (PMP) certification preferred
• Min. 7 years of experience in business analysis, project management, or a related field
• Prior experience working with nonprofits, associations, and/or fundraising organizations, including 501c3, 501c4, and/or 501c6
• Previous experience managing technology-based projects
• Significant functional experience using, implementing, migrating, and upgrading enterprise CRM/ERP/AMS platforms
• Experience with tools such as Jira, Confluence, Asana, and Smartsheet preferred
• Technical aptitude and willingness to learn new tools

How to Apply: 

Please forward your resume and cover letter to JoinUs@AchurchConsulting.com with “Senior Strategic Technology Consultant” in the subject line and tell us why you’re the ideal candidate!