Mary Koch_website

Mary Koch

Business Analyst

Mary is an experienced Project Manager and Business Analyst who brings more than 12 years of experience delivering on-time projects ranging from full-scale platform implementations to curating digital training programs. She is a team-oriented leader who uses her expertise to cultivate the vendor–stakeholder experience to achieve client goals.  

Mary’s success is due to her lifelong enthusiasm for technology and the possibilities of improving the user experience. She leverages this passion to help clients meet their goals, ensuring complete project support from managing migration, vendor research, presentations to the board, implementing data conversion, and training staff. Mary has extensive experience overseeing software integrations and creating workflow processes, including transitioning seven independent Association Management Software (AMS) programs into one cohesive regional system. She has worked with a variety of Customer Relationship Management (CRM) systems and has achieved four Salesforce certifications: Sales Cloud Consultant, Service Cloud Consultant, Nonprofit Cloud Consultant, and Salesforce Administrator.   

Mary earned her Bachelor of Science in Psychology from Missouri State University. 

Mary lives in St. Louis, Missouri, with her husband and children, where you can most likely find her with her family watching a hockey game at a nearby rink.