Strategic Technology Planning Improves the Infrastructure of the Entire Member Experience


Before the NAFA Fleet Management Association (NAFA) started working with a Fractional CIO from Achurch Consulting, “We had a low IT spend because it was seen only as an expense line item,” said NAFA’s Chief Executive Officer Bill Schankel, MBA, CAE. “Our Achurch Fractional CIO helped me sell to the board the importance of investing in IT. They helped me change the board’s perception of technology from an expense line to an investment that would help us work more efficiently, make data-driven decisions, and provide a better member experience.”

Read our case study, How Achurch’s Fractional CIO Helped Turn Around the NAFA Board’s Mindset on Technology, to see how Achurch Consulting helped the NAFA Fleet Management Association change their approach to technology and deliver new valuable services to their members and market.

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