When CASSS first started using their AMS, the learning curve was steep. From complex navigation to unclear batching processes, understanding the system took time. Add in difficulties with sponsorship reporting, including misdated sponsorship invoices and mismapped revenue, and the result was inflated financials one year and lower-than-expected income the next. The team knew something had to change.
Navigating an Unclear Process
Inaccurate cash records weren’t just a technical hiccup; they impacted the organization’s financial reporting, board perception, and overall confidence in the numbers. As one team member put it, “It feels like I’m learning something new about the software every month.” With sponsorship revenue tied to the wrong fiscal year, the numbers didn’t tell the full story. The team knew they needed help.
The Turning Point
That help came through a recommendation to bring in Achurch Consulting. So they did! What started as a small mapping project quickly expanded into something more strategic: setting up sponsorships through June 2026 and realigning revenue and expense accounts with accuracy and intention. “Communication was great,” they said. “We realized we needed a much bigger fix than we thought.”
Results That Tie to the Penny
Now? The change is clear. “Our sponsorships for this fiscal year tie to the penny in my database,” one team member noted, “and that’s especially reassuring during audit season.” One major event in 2025 showed just how far they’ve come, with clean, accurate data that flows perfectly from QuickBooks to their custom tracking systems.
More importantly, through change management strategies supported by Achurch experts, the team’s mindset has shifted. “We all realize that mapping is essential in [our AMS] for everything to show correctly in the financials,” they shared. What once felt like the wild west now feels like a system they can trust.
Planning Ahead with Confidence
With next year on the horizon, the team is taking a proactive approach to sponsorship reporting and revenue mapping. They’re planning to set up sponsorships well in advance and lean on peer insights and vendor support when needed. They said, by “making sure sponsorships were set up correctly, Achurch saved the day for CASSS.”
One word to describe the journey?
A year ago: Wild West. Today: Confidence.
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