Member Data That Works

April 2, 2013

Data-driven engagement can’t be achieved overnight, but here are three tips from Rebecca Achurch, PMP, CSM, CAE, of the American Chemical Society on how to build a solid foundation. The better you understand members’ behavior, the better you can keep them engaged and renewing. But, as Rebecca Achurch, PMP, CSM, CAE, program manager at the…

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Conflict Resolution for Association Project Managers

July 3, 2012

Conflict will always occur during association projects, regardless of duration or size, but a skilled project manager will be prepared to manage it. Learn from two experts how to plan for and frame difficult conversations between staff, members, and vendors that will occur during projects.

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